Summarization - You will be required to listen to an audio call simulation answer questions related to the call and summarize the data.In this question you will need to choose the best route while obeying traffic laws for the emergency vehicle to get to the scene the quickest. Map Reading - As a dispatcher you must have a strong understanding of your area and know how to read maps well so you can send the correct emergency unit to the scene.So you will be given questions asking you to decipher unclear calls based on how probable the situation potentially is. Probability - It is often difficult to hear exactly what the emergency caller is saying.

Prioritization - You will need to rank a few incoming calls according to urgency.

Be prepared to listen to potential situations and pick a course of action.

Decision making - As a dispatcher you are the first line of defense and you need to know which emergency service to dispatch.

There will be various types of questions that will test how successful you will be as a dispatcher.

Character Comparison - You will be given two tables which look very similar and be required to identify the differences.

Cross Referencing - You will be required to enter identifying information from address books into a corresponding table.

You will be given information through both audio and written formats and you will need to input data into the correct tables.

Data Entry - The focus on these questions is to test your ability to make quick decisions, prioritize and multitask.

The following topics are covered on the exam: Data Entry We will review with you what to expect from the most common 911 Dispatcher tests. The test is broken down into various sections that target specific skills needed on the job. The 911 dispatcher test, also referred to as the dispatcher skills test, or the national dispatcher selection test is a computer-based assessment that is given to potential applicants to make sure they have the qualities needed to be a 911 dispatcher or call handler. We are here to walk you through the different components of the test and learn what to expect. Although, many states have a different version of the test.

Rightfully so, this test is given to ensure that candidates have the right qualities for the job. If you are interested in a career as a 911 Dispatcher you are probably a bit confused about the test that you need to take.

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